Shipping & Delivery Policy
At Vogue Jewellery, we understand that purchasing fine jewelry is a significant investment. To ensure your peace of mind, every high-value order is treated with the highest level of care, security, and professional handling from our boutique to your doorstep.
Free Premium Shipping Eligibility
We are pleased to offer Free Insured Courier Shipping for orders that meet the following premium criteria:
- Order Value: The total checkout amount must be $1,000 AUD or greater.
- Location: This specialized complimentary offer is exclusively available for addresses within the Melbourne Metropolitan Area.
Estimated Delivery Times
Because we prioritize the safety and security of your fine jewellery, we utilize specialized courier services that require an adult signature upon delivery. We do not drop-ship or leave luxury packages unattended.
| Destination | Shipping Service | Estimated Delivery | Cost |
|---|---|---|---|
| Melbourne Metro (Orders over $1,000) | Secure Luxury Courier (Fully Insured) | 2 - 4 Business Days | FREE |
| Melbourne Metro (Orders under $1,000) | Standard Insured Shipping | 3 - 5 Business Days | $15 AUD |
Delivery & Security Policy
- Discreet & Premium Packaging: Every single order is packaged in a secure, unbranded outer box to maintain complete privacy. Inside, your jewellery rests safely in our signature luxury gift box, complete with its authenticity certificate.
- 100% Fully Insured: Every shipment is fully insured by Vogue Jewellery until the exact moment it is signed for at your delivery address. You bear zero financial risk while your item is in transit.
- No Authority to Leave (ATL): For strict security reasons, we enforce a mandatory signature policy. Packages will never be left at doorways, gates, or with neighbors if you are not home.
- Physical Addresses Only: To comply with high-value transit insurance protocols, we cannot ship items valued over $1,000 to PO Boxes, automated Parcel Lockers, or PMB addresses.
